Privacy

Privacy Policy

How NOW handles data and privacy.

Introduction

Your privacy matters to us.

This Privacy Policy explains what information we collect, how we use it, and the choices available to you when using NOW.

By using NOW, you agree to the collection and use of information as described in this policy.

Information We Collect

When creating and using an account, we collect:

  • Full name
  • Username
  • Email address
  • Date of birth
  • Profile information provided through Google Sign-In

When creating posts, we collect:

  • Photos you upload
  • Location information associated with posts

We also collect:

  • Content reports submitted by users
  • Technical information required to operate, secure and improve the platform
  • Metadata associated with uploaded content

How We Use Information

We use information to:

  • Provide and operate the platform
  • Display content on the map
  • Authenticate users
  • Moderate content
  • Prevent abuse, fraud and misuse
  • Improve the functionality, reliability and security of the platform
  • Respond to legal obligations when required

Location Information

NOW is built around places and locations.

Location information associated with posts is used to place content on the map and help users understand where events and situations are happening.

We process location information to determine the relevant country, city, locality or geographic area associated with a post.

Photos and Content

Photos and content you publish on NOW are visible to other registered users of the platform.

Content is intended to help people understand what is happening in a place at a particular moment.

Posts expire from public visibility after a period of time but remain associated with your account unless deleted by you or removed in accordance with our policies.

You remain responsible for the content you publish.

Account Information

Account creation and authentication are currently provided through Google Sign-In.

When using Google Sign-In, certain account information may be received from Google in accordance with Google's privacy practices.

Your date of birth is used solely for account management and age-related requirements and is not publicly displayed to other users.

Content Moderation

Users may report content that they believe should be reviewed.

Reported content may be reviewed using a combination of automated systems and human judgment.

Information related to moderation may be retained for security, safety and platform integrity purposes.

Contact Forms

If you contact us through the contact form, the information you provide will be delivered to us by email.

Contact form submissions will not be stored within the platform itself.

We use this information only for the purpose of responding to your enquiry and providing support.

Third-Party Services

NOW relies on third-party providers to support authentication, cloud infrastructure, email delivery, security, mapping and geolocation functionality.

These providers may process information on our behalf solely for the purpose of operating, securing and improving the platform.

We do not sell personal information to third parties.

Data Retention

We retain information for as long as necessary to operate the platform, comply with legal obligations, resolve disputes, enforce policies and maintain account functionality.

Users may delete their posts and accounts at any time, subject to legal, security or operational requirements.

Your Rights

Depending on your location and applicable laws, you may have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to certain processing activities
  • Request a copy of your information

To exercise these rights, please contact us through the Contact page.

Changes to This Policy

We may update this Privacy Policy from time to time.

When significant changes are made, we may provide additional notice within the platform.

The latest version will always be available on this page.

Contact

If you have questions about this Privacy Policy, please use the Contact page.